Description
This ‘Effective Communication – Communicating with Children and Families’ course will help enable you to communicate effectively with children, young people and their parents or carers.
In this course, you will:
* Understand the importance of remaining professional without being impersonal
* Learn how to operate within professional boundaries
* Learn about the barriers to effective communication
* Understand the importance of being prepared
* Learn about active listening
* Learn about reflective listening
* Learn about the types of questions that can be asked
5 CPTD Points
